The page from JW / org (posted by jwleaks above) is a classic example of WT intellectual dishonesty.
The question asks if "...former members..¨" are shunned.
The immediate answer describes not a former member but a current (but inactive) congregation member.
This dishonest sleight of hand is intended to deceive the general public unaware of WT intricate labelling system. The deflection of attention gives the earliest possible way of getting the words "...are not shunned¨" into print in the opening sentence.
A possibly truthful answer but not to the question asked ! - lying WT weasels